Just a snippet of our positive customer feedback
We will soon have our customer feedback live on our website, in the meantime we thought we would share just a tiny amount of feedback we regularly receive on our Closed Call customer surveys.
We keep a keen eye on the results, continually looking at ways and methods of how we can continually improve our amazing service!
The typos have been left in for authenticity of course :)
“He was the best engineer i have ever spoken to. he is soooo funny and he is soooo amazing can you please please please clone him and send him to us in Zambia via email or via some other amazing destinations so we can have such a god amongst us!!”
“Another job well done from the ‘Techincal Powerhouse’”.
“The call was answered promptly and my citrix server set up within half an hour. Service was professional and friendly.”
“I wish all my problems could be resolved as quickly!”
“All requests and problems are dealt with quickly with a 100% at solving problems.”
“Excellent costumer service.”
“The call could not have been handled better, perfect, thanks guys!”
“Parachute has done an excellent job once again in resolving the case quickly. The speed of response is excellent and the customer service received is second to none. Great work.”
“Good customer service, so pleased with the help you provided.”
“Krispy Kreme doughnuts can offer the comfort needed while your IT gets fixed…..thanks for sending them!”
“My problem was completely understood and dealt with efficiently and with ease. Thank you!”
“Was so fast i didnt even realised it happened”
“Great service from the engineer!”
“Parachute is very helpful to us – hope thos good working relationship will continue”
“He was helpful and efficient, explaining why there was a fault. It’s good to talk with someone cheerful.”
“An excellent job by Parachute, as always. Keep it up!”
“Amazing! Thanks Parachute IT for another job well done…”
“The problem was automatically sorted out without having to trouble us.”
“The entire team at Parachute are highly skilled and able to deal with a great variety of questions with ease. Customer service is of an exemplary standard and the entire team should be commended for their ongoing efforts.”
“Dealt with very quickly and efficiently! Thank you”
“Excellent speed and efficiency, as I always associate with Parachute IT.”
“Parachute engineers are just the best i have ever dealt with – well done to the whole team!”
“Outlook for Mac working great and it is good to have a standalone work email editor again!”
“You are a very friendly and helpful group, thanks”
“Error fixed really speedily which was much appreciated as I had lots of website uploads pending!”
“Excellent support and service once again. Keep it up!”
“When there is an IT issue, you can rely on Parachute IT to fix it as quickly as possible.”
A big thanks to all of our customers who take the time to leave feedback, we really appreciate the effort and love looking after you!
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