Chess ICT has the resource and experience needed to take responsibility for all of your IT systems. Service delivery is fully managed by your own Chess Account Manager, who will get to know your specific business needs and apply their years of IT expertise to assist your business goals. Our team of highly trained engineers are available 24/7 to provide remote, telephone or deskside support. We will pay close attention to the operations of your system, monitoring any irregular occurrences and dealing with them promptly before you are even aware of any issues.
With our outsourcing service, you will benefit from keeping up with the latest technologies without the operating costs of doing this in-house. And best of all, we will manage these for you. Investing in our service, not technologies, reduces risk, offers flexibility and enables you to concentrate on the core functions of your business.
We realise that your IT systems are central to the running of your business operations, which is why we offer a specialist, round the clock service to ensure maximum uptime and performance. Our team will take care of your entire IT infrastructure, ensuring your data and reputation is protected, whether this takes place onsite, remotely or hosted in our Tier 4 data centres.
Chess ICT insists on a comprehensive approach to this service, making sure your business continuity plan is implemented immediately whilst systems are rapidly recovered. From hosted virtual server recovery for remote access to workplace recovery, providing facilities such as desks, phones, computers and meeting rooms in order to maintain business as usual.
As your virtual IT department, our team of engineers will be ready to resolve any problems that may arise, whether it is remotely, over the phone or a deskside visit. Choose coverage during normal working hours or 24/7 user support. You can create VIP priority lists for instant support when necessary and we can extend your service to include home and remote users too.
As part of Chess ICT's outsourcing services, we offer a complete management service, including simple upgrades, major network design and implementation and business relocation. We can work to tight deadlines, taking full responsibility and delivering a high standard of control, management and impressive outcomes.
With Virtualisation Solutions from Chess ICT, your business will benefit from centralised management and the ability to deploy new server-based services at the exact time you need them. This outsourcing service reduces server overheads, guarantees uptime and performance and maintains business continuity, whilst saving money through reduced power consumption.